Who this documentation is for
These pages are written for all Aerolync users:
- Platform users — administrators, flight instructors, operations staff, and finance staff who use the web-based management platform
- Pilot App users — pilots, students, and other users who use the mobile app for day-to-day operations
Whether you are configuring the system for the first time or looking up how to perform a specific task, this documentation is designed to help.
How the documentation is organised
Module-based navigation
The documentation follows the same structure as the Aerolync Platform and Pilot App. Each module has its own section in the left-hand navigation:
- Platform modules are grouped under "Apps" — Relations, Schedule, Fleet, Finance, Flight Training, and so on
- Pilot App has its own section covering each screen in the app
- Settings covers all organisation-wide configuration
- Getting Started provides orientation for new users
Page structure
Most pages follow a consistent pattern:
- What you see — a description of the screen or feature and the information it shows
- How to use it — step-by-step instructions for common actions
- Common tasks — practical scenarios with numbered steps
- Good practice — operational tips and recommendations
Platform vs Pilot App pages
- Platform pages explain how modules work, how they connect to each other, and how to manage data. These pages are typically aimed at administrators and flight instructors.
- Pilot App pages explain the app workflow itself and are written for end users. They stay intentionally focused on the app experience without requiring platform knowledge.
- When the same process spans both products (for example, flight logging), cross-references link the relevant pages.
Documentation conventions
Module namesandbutton labelsappear in backtick formatting- Steps are numbered when order matters
- Bold text highlights important concepts or field names
- Internal links like Schedule take you to other documentation pages
- Each page lists the user roles it is relevant to in the metadata
Getting additional help
If you cannot find the answer you need in this documentation:
- Contact your organisation's administrator — they can help with organisation-specific questions, account issues, and configuration
- Contact Aerolync support — email support@aerolync.com or call +32 2 669 6009 for technical support and platform issues
Contributing to these docs
This documentation is maintained by the Aerolync team. If you notice an error, find a gap, or have a suggestion for improvement, contact support and we will review it.