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Aeromail

Mailing list

Start from the mailing list to find, reopen, duplicate, or create a mailing.

Last updated 2026-03-28

The mailing list is the starting point for all work in Aeromail. It gives you an overview of every mailing your organisation has created -- drafts, sent mailings, and everything in between.

The screen layout

Aeromail uses a split layout:

  • Mailing list (left side) -- a scrollable list of all mailings, showing key details for each entry. The most recent mailings appear at the top.
  • Selected mailing (right side) -- when you select a mailing from the list, its full details open on the right. This is where you compose content, set the audience, and review delivery.

This split view lets you move between mailings without losing your place. You can quickly compare earlier communications or jump back to a draft you were working on.

Creating a new mailing

  1. Open Aeromail from the main navigation.
  2. Select the option to create a new mailing.
  3. A new, empty mailing record opens on the right side of the screen.
  4. Continue to the Editor and attachments workflow to compose your message.

Searching for earlier mailings

The mailing list includes a search function. Use it to find a specific past mailing by keywords. This is helpful when you need to:

  • Look up what was communicated about a particular topic.
  • Find an older mailing to use as a reference or template.
  • Check the delivery results of a previous communication.

Type your search term and the list filters to show matching mailings.

Reopening a draft

If you started composing a mailing but did not send it, the draft remains in the mailing list. Select the draft to reopen it and continue where you left off. All previously entered content, attachments, and audience settings are preserved.

Duplicating a mailing

Duplication is one of the most useful features in the mailing list. When you need to send a communication that is similar to one you sent before, duplicating saves significant time.

How to duplicate

  1. Find the original mailing in the list. Use search if needed.
  2. Select the duplicate action for that mailing.
  3. A new mailing is created with the same content, subject, and attachments as the original.
  4. Review and update the content, audience, and any details that need to change for this new communication.
  5. Preview the duplicated mailing before sending.

Important: always review before resending

When you duplicate a mailing, the content is copied exactly as it was. Before sending, make sure you:

  • Update any dates, references, or time-sensitive information in the body.
  • Verify that the audience is still correct for this new mailing.
  • Check that attachments are still current and relevant.
  • Preview the mailing to catch any overlooked details.

Sending a duplicated mailing without reviewing it can result in outdated information reaching your recipients.

Common tasks

  • Start a new announcement -- create a new mailing, then move to the editor to compose your message.
  • Resend last month's briefing with updates -- search for the original mailing, duplicate it, update the content and dates, review the audience, preview, and send.
  • Check what was sent to pilots about a specific topic -- search the mailing list by keyword, select the relevant mailing, and review its content and delivery results.
  • Continue working on a saved draft -- scroll through the list or search to find your draft, select it, and pick up where you left off.

Good practice

  • Reuse earlier mailings through duplication when consistency matters. This ensures a uniform tone and structure across similar communications.
  • Always review duplicated mailings thoroughly before sending. Outdated content in a reused mailing can cause confusion.
  • Use meaningful subject lines when creating mailings so they are easy to find later in the list.
  • Keep the mailing list tidy by completing drafts in a timely manner. A long list of abandoned drafts makes it harder to find what you need.